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Hi,
I am trying to build an automation rule to update the Epic Due Date to {{now}} when all the Epic child tickets have been transitioned to "Resolved" status.
I tried several ways but it is not working. Is there a way to check the condition for all the Epic child tickets and they all have the status "Resolved"? (not just check the Resolved ticket status?)
When I ran the automation above, it updated the Due Date which is not supposed to because a child ticket is still not Resolved.
Thank you for your help.
Regards,
Kent
After getting some technical help from Atlassian support, I was able to fix the issue and get it to work. Here is the solution for my original issue:
Hope the answer will help other JIRA users for similar usage.
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