How to automatically add a label to an issue at creation for a specific user

[Channing]

Hi, 

We have Jira 8.20.x DataCenter. In the workflow, I have already set a post function that:

When certain Request Types arrive in Queue, Jira

Automatically assigns those issues to (User A).

Now that these issues are assigned to (User A), we want to automatically add a label to all of these issues that says "WORKEXAMPLE"

I am new to Jira and was unable to do it with triggers, so I tried in autmation and it would not allow me to customize the options needed. Someone recommended Scriptrunner but I am new to it as well.

We currently have Automation and Scriptrunner Apps available to us :)

Can anyone possibly help?

[Darryl Lee · Accepted solution]

Hi @Channing and @habib rahman -

This is all you need:

If you do not see the fields for editing, they are configured here:

[Raphael Fernandes]

By adding this automation, the previous labels would be overwritten? I need this feature but not removing the previous labels, but only adding a new one such as "reviewed"

[Darryl Lee]

Hi @Raphael Fernandes --

The Labels field has a handy ADDREMOVE option that lets you do exactly what you want:

[Raphael Fernandes]

That worked. Thanks a lot