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How to add Restriction for Approved and Closed/Resolved Tickets

Yash Pradhan
Yash Pradhan May 24, 2023

Hi,
As we are having multiple projects working at different environment in our Jira, is there any way to restrict the editing rights for Closed/Resolved/Approved Stage Tickets.
Only few listed people can edit it.

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John Funk
John Funk
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May 24, 2023

Hi Yash,

Yes, you can simply add a Condition to the transition to Closed/Resolved/Approved statuses in your workflow that restrict who can actually execute the transition. 

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Yash Pradhan
Yash Pradhan May 25, 2023

Hi John, 
thanks for the kind response so, if i am not wrong - I need to Add a Condition in the Workflow movement stage that these only people can Move the stages whether it's on (Closed/Resolved/Approved statuses).

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John Funk
John Funk
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May 25, 2023

Correct

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Yash Pradhan
Yash Pradhan May 25, 2023

One more question John,
Can you suggest any Globally Accepted Certification for Jira, which can help me in growth perspective.

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John Funk
John Funk
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 25, 2023

Sure - you can do either ACP-120 or ACP-620 certifications. Either would be good.  :-)

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Joanna Thurmann
Joanna Thurmann
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2023

@Yash Pradhan Check out these two great resources on how to get started:

#AlwaysBeLearning Lesson 1 | Kickstart Your Certification Success—for 🆓!

Atlassian Certification: 5 Insider Tips for Success [Atlassian University Live Webinar] FEATURED

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