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How do you send automatic Slack messages to a private channel?

After reviewing Atlassian's Slack automation documentation, I could not find any specific documentation about sending messages via Automation for Jira to private channels.

I am able to send Slack messages automatically to public channels, however, I am receiving a 404 error when trying to send a message to a private Slack channel.

Screen Shot 2021-06-03 at 7.28.03 AM.png

Has anyone run into or solved this issue?

1 answer

1 accepted

1 vote
Answer accepted

Hello Connor!

Thanks for reaching out about getting your Jira notifications within a private Slack channel. There is a similar post related to this which may be found at How can I configure JIRA Slack integration to use private Slack channels for notification? 

The short answer to the resolution is to invite the Jira bot into your private channel to allow access.

Additional resources for this are:

Regards,
Stephen Sifers

Stephen, 

 

Thank you so much for pointing me to this post, I appreciate the help!

 

Best, 

Connor

Like Stephen Sifers likes this

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