How do you move the expiration date of a trouble ticket right under the title of the ticket?

[jcho@subcom.com]

I am trying to move the expiration date under the title of the ticket. Is there a way to move it or just make a copy of it on the top of the trouble ticket?

[Alexey Matveev · Accepted solution]

Hello,

You can not change the order of the custom fields this way. All you can do is reorder custom fields with the web panel, where they are shown.

[jcho@subcom.com]

I see. How do you reorder the custom fields with the web panel? Where do you go to reorder them?

[Alexey Matveev]

Open the view screen for the issue type of the issues and reoder fields (project settings -> screens)

[Alexey Matveev]

Though it will be visible only in the old issue view. For the new issue view it will not take place. You can see the following ticket:

https://jira.atlassian.com/browse/JRACLOUD-68967

[jcho@subcom.com]

I tried moving the placements of the tabs and nothing seems to happen, which was to be expected. So, with the new issue view, is there no way to move the placement of the tab so it can be near the top of the ticket?

[Alexey Matveev]

It is not possible.

[jcho@subcom.com]

Thank you so much for your help!

[Alexey Matveev]

You are welcome!