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How do you copy 1 project from one Jira cloud instance to another?

Edited

Need to migrate just 1 of 20 project in our Jira Cloud instance to another completely separate instance. We don't not have visibility into the target instance. 

What is the best easiest way to do this without taking a backup of our 20 projects and letting users "select" which to restore?

6 answers

1 accepted

1 vote
Answer accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 09, 2022

Hello @Todd Foley,

Thank you for reaching out to Atlassian Community!

The answer is still valid for Jira Service Management projects, but now it's possible to migrate single company-managed Software and Business projects between Cloud sites.

For more details about the feature and steps, please check the documentation below:

Regards,
Angélica 

1 vote
Peter T
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Feb 20, 2019

Hi Steve,

its been a several months since you posted this question, did you manage to accomplish your goal?

If not we at Botron Software the creators of Configuration Manager for JIRA have created a new tooling that works in the cloud.

Let me know if you are interested at services@botronsoft.com

 

Cheers,
Peter T

1 vote
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 10, 2018

Unfortunately, it is not a simple process to do this in Cloud today.  There is a KB on how you can do this in How to migrate projects from one JIRA Cloud application to another

Since you do not want to provide these other users a complete backup, what I would recommend would be to export a complete backup of your Jira Cloud site, and then import that data into a fresh Jira Server installation.  Once this is complete, I would then delete all the projects from this Jira Server installation that you do not want to provide this other team/group.   Once you do that, you can then create a new Jira Server XML backup.  You can then provide this data to the other team.  It will contain the data they need.

In turn they would also need to migrate their Cloud data into a Server instance and follow the remaining steps in How to merge two different Jira Cloud applications together

This is not a trivial process to complete, it can be actually very tedious to do for a single project, and if you have to multiply that by several project, then you might want to investigate the use of some 3rd party plugins to Jira that can make this project migration easier todo, such as

Configuration Manager for Jira

or

Project Configurator for Jira

Each of these plugins can be used to help with this complex process of migrating projects in Jira.

I hope this helps.

Andy

It is only for server this plugins

can i do it for cloud too?

Like Al Boulais likes this
1 vote
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 10, 2018

Hi Steve,

Currently, it's not possible to export a single project to import to another instance.
We have a feature request suggesting the implementation of such ability:

- https://jira.atlassian.com/browse/JRACLOUD-34307

The best option, in this case, is to create a project in the new instance, export the CSV of all tickets of the desired project and import in this new project.
You can check our documentation for more details:

 Importing data from CSV

Otherwise, you can take a full backup of your instance and remove all the users in the XML, so only projects will be imported and your users won't be notified.

Hope this helps!

Regards,
Angélica

Hi Angélica,

Is your answer to Steve from 2018 still valid?

Regards

Mattias

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 07, 2020

Hello @Mattias Persson,

Welcome to Atlassian Community!

Both mine and Andrew's answers are still valid because the feature request was still not implemented.

Regards,
Angélica

Like Cecil Kumar likes this

Hi There,

 

is the answer still valid in 2022?

 

Thanks

0 votes
Luka Hummel - codefortynine
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jun 22, 2023 • edited Aug 02, 2023

Hi @Steve Laham

If you are still trying to clone your project to another instance and are willing to use a third-party app, our Deep Clone for Jira can clone issues from one instance to another instance. To enable this feature, you need to configure Deep Clone on both of your instances as described here.

  1. Ensure you have admin permissions in both instances.

  2. In first-instance.atlassian.net, go to Apps > Manage your Apps > Deep Clone > Instance Clone.

  3. Click on Add new target instance and enter the complete URL of the target instance, i.e. https://second-instance.atlassian.net.

  4. Generate a binding key.

  5. Follow the instructions in What comes next? to finish connecting the two instances. If there is an error while submitting the key on the second instance, please generate another key and closely verify that the provided URL is correct

  6. The instance first-instance.atlassian.net is now able to clone to second-instance.atlassian.net. The other way around can be setup by clicking on Add as target instance on second-instance.atlassian.net. Both instances are able to disable this connection at any time.

  7. In the Clone dialog, you can now select Clone to another instance… in the Target Project dropdown to clone from one instance to the other.

Screenshot%202021-03-31%20at%2011.17.22

Please take this on priority

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