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How do we set story points to 0 after story is cancelled or rejected

how do we set  story points to 0 after story is cancelled or rejected

1 answer

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 13, 2023

Welcome to the Atlassian Community!

If you are doing Scrum, I would recommend not doing this for issues that have been added into the current sprint, because it will distort your reporting.  For things cancelled before the sprint they are in starts, or things in the backlog, it's fine to 0 the estimate.

I would set up an automation or script that catches the issue being transitioned to "done", have it look at the status or resolution and set the story points to 0 (if it's not in an active sprint).

(I say "Status or resolution" because people work in different ways - some people have "cancelled" as a status in their workflows, others have a more simple "closed for some reason" and use a resolution of "cancelled" to tell people why it was closed)

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