How do i remove mandatory fields for creating a jira ?

[Priyanka Bikam]

Everytime i create a jira it asks for mandatory fields , is there a way to remove them without contacting jira admin 

[John Funk]

Hi Priyanka - Welcome to the Atlassian Community!

You will need to edit the Field Configuration being used by that project. That's where fields are made mandatory. 

And, yes, a Jira Administrator will have to do that. 

You will need to ask around in your company as to who is a Jira Administrator. You might start with whoever is the Project Administrator in Jira for the project you are working on. 

[Priyanka Bikam]

Thank you John.

[Priyanka Bikam]

I am trying to contact admin but it shows jira admin have not configured my contact. Is there any other way to contact the admin ?

[Nic Brough -Adaptavist-]

If they have not published contact details, then you'll have to use other sources of information - who asked you to use this Jira?  Who gave you the account?  Do you know other users who may know who the admins are?

[Jack Brickey]

No this would require your admin to make changes to the screens in the required fields.

[Priyanka Bikam]

How can admin make changes to the screens in the required field ? 

Do we have steps on same ?

[Nic Brough -Adaptavist-]

They will need to change the "field configuration" for the project and issue type, or the validators in the workflow (those are the two main ways to make a field "mandatory")