Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I turn off email notifications I did not create myself?

Someone has created an email notificaton set-up that is in error. Everyday I get notifications of cancelled Jiras cases, making Jira less relevant every day.

1 answer

Hi @Jonas Jäthing,

It depends where those notifications are coming from. Team Managed (next gen) and company managed (classic) Jira projects have a different configuration.

For next gen, have a look at this support article to learn more. Keep in mind that every next gen project has its own settings, so maybe multiple configurations might need adjusting.

For classic projects, notifications are set up through notification schemes. Have a look at this support article to learn more about the setup of those. 

Thanks for prompt answer, but it didn't help.

It seems I can't make the changes necessary because it seems an Admin person set this up. If I am lucky I have identified that person.

Notification schemes of classic projects are administered by a Jira Administrator. That is entirely correct!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

256 views 16 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you