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How do I trigger issue collector on my website automatically basis certain conditions?

Ishan Purohit January 25, 2021

I want an embedded Jira issue collector pop up pre-filled with information on a website error.

The pre-filled information can be like:

Summary: 400 bad request on page www.mywebsite.com
Basically, any server error or web app failure or any microservice failing.

Name: User name
email: User email

This auto-trigger and pre-filled form will be extremely useful to create and manage tickets.

One way suggested to me was by using google tag manager but I am noob there and would appreciate a lot if I could get a step by step solution.

 

 

2 answers

0 votes
Christo Papadopoulos May 28, 2021

It's been discussed in a few places but nothing works.

Put this into your html head and it will trigger the form, I just tested it.

<script type="text/javascript">
setTimeout(function() {

$('#atlwdg-trigger').trigger('click');

},100);
</script>
0 votes
Callum Carlile _Automation Consultants_
Community Champion
January 26, 2021

Hi @Ishan Purohit,

This link might be able to answer your question, it goes through how you can add default values to issue collectors

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