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I am trying to setup batching for email alerts - but I don't see Batching email notifications as an option in my navigation after going to System.
Your assistance is greatly appreciated.
To enable batching of email notifications:
Hi @Audra Bell ,
welcome to the Atlassian community.
Batched notifications are enabled in cloud sites and the default time interval for the same recipient and issue is batched up to 3 minutes of inactivity with a maximum waiting time of 10 minutes.
In terms of being able to configure this batch window, Atlassian has an item in their development backlog to address this: