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How do I map Epic names on csv import?

Ekow Essel
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April 4, 2023

Reaching out with what I hope is an easy question. I'm trying to do a simple CSV import for tickets in upcoming sprints. When trying to map the Epics so I don't have to select "Add Epic" afterward, I'm finding difficulty. I've tried using Issue Key, Issue ID and Parent ID. My csv file headers are:

  • Epic Name 
  • Issue Type 
  • Summary 
  • Description 
  • Labels 

They're all exact match, I just can't figure out what to include in the epic name header. I saw a similar post from 2020 about a bug, but I've got to imagine things have been fixed since then? Any suggestions here?

1 answer

0 votes
Trudy Claspill
Community Champion
April 4, 2023

Hello @Ekow Essel 

Welcome to the Atlassian community.

Are you importing the issue into a Company Managed project or a Team Managed project?

Currently it is not possible to set the parent Epic for a child issue if you are importing to a Team Managed project. That is noted in this issue:

https://jira.atlassian.com/browse/JSWCLOUD-17758

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