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How do I integrate Jira with Quip?

When I enter this link it wants to load and then it does nothing :(.

HELP ME PLEASE

 

 

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2 answers

1 accepted

2 votes
Answer accepted

@Pablo Vazquez - hi Pablo! There might be an issue on Quip's end? Reach out to their support team (I'm about to do that myself).

Trying to connect Quip to a Jira Cloud instance - I'm running into the same issue. After I put in my Jira Cloud URL and click "Connect", I see a pop-up and then it disappears. (That's where you're supposed to log in with your Atlassian ID.)

I tried to make this connection in the latest non-beta versions of Microsoft Edge and Google Chrome for Windows. Also tried in an incognito window, but no luck.

p.s. On the bright side, the Quip-to-Slack integration still installs like a charm... 😅

@Dave Liao  tell me what result you had from Jura when you solve it please!!

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Dave Liao Community Leader Apr 16, 2021

@Pablo Vazquez - definitely. For sure, go to http://help.salesforce.com/ and open a support ticket.

@Dave Liao  as a ticket to the Salesforce group? if I have the problem from quip to Jira?

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Dave Liao Community Leader Apr 16, 2021

@Pablo Vazquez - yep! Salesforce owns Quip - if you try going to Quip Help, you're redirected to the link I shared above.

There's a higher chance that the issue is related to Quip's integration to Atlassian. If they're not aware of anything, ask them to dig a little for you.

Dave Liao Community Leader Apr 17, 2021

@Pablo Vazquez - for fun, I tried adding the Jira live app using the Quip desktop app for Windows. That didn't work. 😭

Also I asked a public question on Trailblazer Community.

Dave Liao Community Leader May 17, 2021

@Pablo Vazquez - hi Pablo! I'm still having issues with this. Have you had any luck on your end? 👋

for your luck I want to tell you that no :(

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Dave Liao Community Leader May 17, 2021

Dang. Well, this is us:

giphy

Hi All, I was able to integrate Jira & Quip in first attempt using the info below.

https://help.salesforce.com/s/articleView?id=000355133&type=1

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Dave Liao Community Leader Jan 10, 2022

@Pablo Vazquez - @Bhisham Bajaj mentioned this Salesforce knowledge article: https://help.salesforce.com/s/articleView?id=000355133&type=1

I can confirm that the instructions do work. Unlike the earlier instructions that you and I reviewed back in April 2021, there was no info on configuring an Application Link. If you configure an application link between Jira <> Quip using the specified configuration, you'll be able to pull issues into a Quip doc.

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