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How do I extract all issue types from a project using the REST API?

Am currently using:


But this only returns "Service Request" request types. I want to pull back all the Request types we used, including "Incidents" and "Service Request with Approvals".

2 answers

0 votes

Hi @Harry Anderson ,

For that you'll use getProject


and then parse for issueTypes

I am new to the REST stuff, but it looks like you have the wrong URL. The documentation here looks like it has two different URL's. One that matches yours, but a different one in the actual code examples in the Requesttype section.

I think the correct format is /rest/servicedeskapi/requesttype or /rest/servicedeskapi/{id}/requesttype.

edwin Community Leader Apr 18, 2019

Correct, one returns issue types and the other request types.

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