How do I delete my organization?

Jannes van Ingen March 22, 2023

I followed all the steps described here: https://support.atlassian.com/organization-administration/docs/delete-your-organization/

to delete my organization. Still, it says I have products or domains linked to my organization although they have been deleted and or cancelled (sorry for Dutch language shown):

Screenshot 2023-03-22 at 11.07.32.png

Can anybody help me out? I want to use Jira Software from a new organization but I cannot look at that Jira Software before deleting my old organization.

Cheers,

Jannes

1 answer

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2023

Hello @Jannes van Ingen 

Welcome to the Atlassian community!

Did you notice in this document it mentions there is a delay between when you cancel your product subscriptions and when the products are actually removed? Has that necessary period of time passed?

Jannes van Ingen March 27, 2023

Hi @Trudy Claspill thanks for your answer! I was thinking along this line. I think I am now in this 'red' fase = 'Product deactivated, Deactivation Pending'. Would be helpful to see these kind of statuses somewhere.

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