I've been a long time user of JIRA Server version. My new company only uses JIRA Cloud. I make A LOT of JIRA tickets everyday. On server version I loved being able to bulk import tickets via a spreadsheet set up to export to csv. I learned the markup language so I could pre-format the text that would appear in the description fields. For instance, bold words could be formatted with asterisks, numbered lists with # and even simple tables with | . I cannot figure out to get this to work on the cloud version. We have our description field already set to wiki style renderer. Does the new WYSIWYG editor in JIRA Cloud prevent me from importing pre-formatted text?
Here's an example of what I'm calling pre-formatted text:
Welcome to Atlassian Community!
On Jira Cloud, the new editor has changed for Classic and Next-gen project and most of the users are already using the new editor, which uses markdown and not markup.
All the details about how to format the text using markdown, you can find on the documentation below:
Please, give it a try and let us know how it goes.
Thanks for the response and documentation links above. I tried typing the formatting, outlined in the documentation linked above, directly into the description field but was unsuccessful. I also tried pasting examples straight from the documentation into the description field but was also unsuccessful. I've confirmed my project settings that description field is set to wiki renderer.
Keep in mind I'm trying to bulk import formatted text from a csv file generated in a spreadsheet.
The attachment below shows an attempt to paste # heading level 1 directly from the documentation. Also below is **bold text** copied directly from docs and pasted into the description field. As you can see the actual result is bulleted text instead.
Thank for the information, Chris.
I tested here and faced the same issue, so I created a bug for our dev team to check:
Please, click on “This affects my team” and also watch to receive updates.
I had something like this in my import csv file
And in markdown, this should be a heading
But in my resulting ticket, it turned into a numbered list, but in Markup, this is a numbered list. I'm going to experiment by using markup notation instead...
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events