How do I automatically assign Tester.

[Sam Yuan Ng]

I am on a team manage project. 

I am looking to set an automation whereby when any one transition an issue from development --> Testing. The automation will automatically set my tester to a particular person (A particular QA). 

I am trying the edit issue function on automation using advance field settings. But to no avail. Not really sure which Json code i should use for this. Please advice. 

Not able to use assign issue as that only allows me to change the assignee from the developer to someone else. (Not my intended action to change the assignee but the tester which is in a separate field instead)

Thank you

[Walter Buggenhout _ACA IT_]

Hi @Sam Yuan Ng and welcome to the Community!

I am not sure why you are trying to use advanced field settings to set the assignee. You can easily select the assignee as a field from the list with default options and set the field the desired option. Your rule could be set up like this:

Hope this helps!

[Sam Yuan Ng]

I am unable to find Tester in my Choose fields to set option. Which is why i think i required to use the additional fields option.

[Walter Buggenhout _ACA IT_]

Verify if your tester has proper access to your project. He/she can't be assigned without access to the project. And if you don't see the person in the list, type his/her name to start a search in the list. It is possible that he/she pops up then.

[Sam Yuan Ng]

What i meant is that i am not able to find the tester option in fields. Meaning i cannot select the Tester Field to be the one which i assign a person to

[Walter Buggenhout _ACA IT_]

Phew, now I am with you 😅

To set a user customfield, you'll need to use a syntax like this:

"customfield_11453" : { "id":"2s1863211f0z284c45269423" } 

Where the first part represents the tester custom field and the second part is the account id for your test person.

You may have found this documentation already, but see this support article for a lot of background on using json in automation rules for advanced operations.

[Sam Yuan Ng]

Thanks @Walter Buggenhout _ACA IT_ . Not really sure why i am getting No fields or field values to edit for issues (could be due to some field values not existing in a given project)

{
"Tester" : { "id":"62b110760c76022bdfdbeb73" } 
}

 This was what i have put. The MYID is my actual id i obtain from my profile. Just a placeholder above.

How can i check this?