I am having an issue adding people to a JIRA project and would like to know what I am doing wrong.
I sent people to this link to create an Atlassian account: https://id.atlassian.com/signup
A couple of people have created an account but I cannot see them in "People" in project settings when trying to add them to this JIRA: https://tmobile.atlassian.net/plugins/servlet/project-config/SCM/people
Can someone help me?
Hi Jason,
Just to clarify, when someone creates an Atlassian ID this does not automatically give you the ability to add them to your instance. I have an @[deleted].com email address and a Cloud instance, however, I am not able to add any other Atlassians other than the ones I invite directly from my instance or add manually.
Here is some further documentation that goes over adding users in JIRA Cloud:
Creating, editing, and deleting users
Hopefully this makes sense. Let me know if you have any questions about the information I provided and we'll go from there.
Cheers,
Branden
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