How can i Tag multiply persons by Jira Automation?

[Casper]

So, now I have the case described below and can't move up...

My automation works well and as i want but i can't tag that persons who are diplayed by automation.

Here how it looks like now:

Here the list of sub-tasks as you can see it's works.

And i want to have like that:

Now I'm trying to find out how to change displayed names to Tagged.

All the best,
Ostap

[Meliodas16 · Accepted solution]

Hello @Casper ,

Welcome to the community !

As mentionned, when there are many subtasks and thus many assignees to tag you should use instead :

{{#issue.subtasks.assignee}}[~accountid:{{.}}], {{/}}

Hope it helps !

Kind regards.

[Casper]

Hi @Meliodas16,

It's working!
Thank you

With this solution I found a new quest, How can I prevent duplicates of assignee tags.

Let's imagine i have 4 sub-tasks and 2 of them are assignee to the same person, so in the comments i will tag a user twice, can you help me to prevent those dublicates by some smart values or rules etc...

All the best,
Ostap

[Casper]

I got it,

I just added a '.distinct' to my smart value, and it works.

[Khang Bui · Accepted solution]

Hi @Casper

You can try using this smart value: [~accountId:{{assignee.accountId}}]

It works for me. I hope its correct.

Best Regards,

[Casper]

Hi @Khang Bui

Yes, it works, but not for multiple IDs.

Here how it looks like when you try for multiple IDs:

In this comment are 3 IDs, but it's just tagging some default option 'User' 

All the best,
Ostap

[Khang Bui]

Hi @Casper

I'm sorry for not reading your requirements carefully. I thought you wanted to tag user from assignee field. Frankly, you can only tag a specific user using [~accountId:their account ID] (EX: [~accountId:557057:1d4fd7f4-bbac-4466-82ee-aaabbbccc]) which will take a lot of effort and also might return the wrong result.

Here's a link to the document I found: Jira smart values - users | Cloud automation Cloud | Atlassian Support

I hope the document will help

Sincerely,

Khang

[Casper]

Thank you,

I will check the documentation.

Cheers!