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How can I skip / fast track a workflow status based on priority?

My change control workflow has a status for "CAB Review".

I only need issue priority 1,2 & 3 to stop here, priority 4 can proceed to next status which in my case is "In Progress". 

How can I achieve this? (add-ins/app suggestions are fine if not do-able OOTB)

1 answer

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John Funk Community Leader Mar 16, 2021

Hi Pete,

I simply add conditions to the transitions in the workflow. For example:

Backlog > Design > CAB Review > In Progress > Done

Include a transition from Design to CAB Review that is a regular transition with no real conditions.

Then create another transition from Design to In Progress with a Condition of Priority = 4

So if the Priority is not 4, then the user doesn't even see that transition (IOW In Progress does not show in the drop down of the statuses). 

@John Funk thanks that sounds like a great solution.  I will give it a try

Like John Funk likes this

Hey @John Funk , what is the specific "Name" of the condition I should use?  I don't see anything in the list that would let me specify a priority value?

John Funk Community Leader Mar 17, 2021

Ah, forgot you were on server - there's a very easy option in Cloud. :-)

From your options above, you would probably select Scripted (Groovy) Condition (JMWE app).

Choose the field for priority and use == 4

So it will probably look something like: == "4"

Be sure to test it first though. 

Great!  thanks @John Funk  for quick reply, that was exactly what I needed.

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