Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I skip / fast track a workflow status based on priority?

My change control workflow has a status for "CAB Review".

I only need issue priority 1,2 & 3 to stop here, priority 4 can proceed to next status which in my case is "In Progress". 

How can I achieve this? (add-ins/app suggestions are fine if not do-able OOTB)

1 answer

1 accepted

3 votes
Answer accepted
John Funk Community Leader Mar 16, 2021

Hi Pete,

I simply add conditions to the transitions in the workflow. For example:

Backlog > Design > CAB Review > In Progress > Done

Include a transition from Design to CAB Review that is a regular transition with no real conditions.

Then create another transition from Design to In Progress with a Condition of Priority = 4

So if the Priority is not 4, then the user doesn't even see that transition (IOW In Progress does not show in the drop down of the statuses). 

@John Funk thanks that sounds like a great solution.  I will give it a try

Like John Funk likes this

Hey @John Funk , what is the specific "Name" of the condition I should use?  I don't see anything in the list that would let me specify a priority value?

John Funk Community Leader Mar 17, 2021

Ah, forgot you were on server - there's a very easy option in Cloud. :-)

From your options above, you would probably select Scripted (Groovy) Condition (JMWE app).

Choose the field for priority and use == 4

So it will probably look something like: issue.priority.name == "4"

Be sure to test it first though. 

Great!  thanks @John Funk  for quick reply, that was exactly what I needed.

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

398 views 19 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you