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I noticed a prior bug that said to go to board view > click more > customize cards > epic links but Epic Links isn't even in the list for me. Epics show in colour on our software project boards and we'd like the same in our business project boards.
Could you confirm if the Jira feature uses Parent Link in the EPIC Template. If Yes than you can use EPIC LINK or Else try using Parent Link in the car layout. This should pull the CH Hirearchy of the feature.
If you are looking at Story Card level then you should be able to use the Epic Link