If possible, I would like my team to receive private messages to them directly on Slack whenever they are tagged in a comment on any Jira issue within the project.
Is this possible to do on Jira Cloud via the current integration or through a plugin?
Thanks for checking in! It's not currently available in the Jira for Slack app, but we do have an open feature request for this specific need: https://jira.atlassian.com/browse/API-80 .
Our team is regularly prioritizing feature requests and working on improving the Jira for Slack experience. Take a look at the linked Jira issue and be sure to vote for it.
Following would be the JQL to filter out mentions in description or comments
description ~ "username" or comment ~ "username"
When it comes to integrating this to slack in JIRA, users should probably add their own integration because even as a admin you might not be able to browse their dm in jira
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