How can I send an email with child's values but only if its parent meets a specific condition?

[Giorgos Antonopoulos]

Hello everyone, 

I am trying to send an email every time a child issue (sub-task) gets transitioned to a certain status (PROCESSED).

My problem is that while I want to include only the child's information like summary, URL etc. (through smart values) it sends the ones from its Parent.

Here's what I've tried (with a lot of other versions):

If I try to add the "Then: Send email" outside the brunch, then this automation is valid for all the available stories not just for those with summary = "Reviewing Proposed Matches".

What I need is:

• Sub-task get transitioned to "PROCESSED"
• If its Parent summary = 'Reviewing Proposed Matches'
  • then send an email containing sub-task's summary, fields, url, etc

Can anyone help me?

[Elizabeth Jones]

After you have identified all issues where the summary contains "reviewing proposed matches" add in

"Branch rule/related issues:

type of related issues (Sub-tasks)

Then:  Send email

So add in the additional condition that then looks for the subtasks themselves, and send an email from that query, rather than from the parent. 

Does that help?

[Giorgos Antonopoulos]

I'm afraid not! It seems that I can't nest another branch rule inside the first one.. 

[Giorgos Antonopoulos]

Any other feedback? Nothing seems to work..