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How can I see deleted comments in Jira Environment?

Shilpi Saxena
Shilpi Saxena Sep 16, 2022

Hi Team,

I have one question- If a tester in my team has deleted some comments and as a admin I want to see what is deleted so is there any option to see it?

 

Thanks

 

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Sep 16, 2022

Hi @Shilpi Saxena ,

ufortunately delete items cannot be viewed. Issues, comments and so on are completely deleted from db.

Fabio

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Shilpi Saxena
Shilpi Saxena Sep 16, 2022

Hi Fabio,

Thanks for your revert. It means there is no way to restore and see the comments.

 

Shilpi

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Sep 16, 2022

Hi @Shilpi Saxena ,

I confirm that there is no way to do that.

Fabio

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Sep 16, 2022

you're welcome @Shilpi Saxena 

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Jahir H_
Jahir H_ Apr 13, 2023

@Shilpi Saxena : You should be able to see the deleted comment on History tab under Activity. 

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Danny Grenzowski _Rewind_
Danny Grenzowski _Rewind_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Sep 16, 2022

If you are using Jira Cloud, Rewind allows you to view and restore deleted Issues, including their Comments: 

https://marketplace.atlassian.com/apps/1226389/

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Sep 16, 2022

Hi @Danny Grenzowski _Rewind_ ,

I think that it works for items deleted after the app installation and not for data deleted in the past.

Fabio

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Danny Grenzowski _Rewind_
Danny Grenzowski _Rewind_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Sep 16, 2022

Yes, that's correct, thanks for clarifying

Like • Fabio Racobaldo _Herzum_ likes this
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Sep 16, 2022

No problem @Danny Grenzowski _Rewind_ . it was just to clarify that @Shilpi Saxena can't recovery deleted items.

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