How can I migrate a project from a JIRA instance to another one?

[Katarina Rukavina]

Hello,

I wanted to export one project from one JIRA cloud instance to another JIRA cloud instance.

I found this article here: https://community.atlassian.com/t5/Jira-questions/Migrate-one-JIRA-project-to-other-JIRA-instance/qaq-p/345601

Now I tried to follow the steps to install the add-on https://marketplace.atlassian.com/apps/1211147/project-configurator-for-jira?hosting=server&tab=overview&_ga=2.264978250.499323038.1547470200-1146702042.1529581023 .

The problem is, that I can't even see the add-on sections.

For me it's standing "APPS" there. If I try to add this app, I don't find the "project configurator for JIRS"-App in the listings. 

Can you please help me and send me a tutorial how I can export and import ?

Thanks in advance,

best regards,

Katarina

[Nic Brough -Adaptavist-]

That app is only for Server/DC Jira installations, not Cloud.

For Cloud, you have to download the whole system, merge and re-upload the resulting data set if you want to do a complete merge, or configure your project manually and import the issues from CSV.

[Pete Singleton]

It seems there is no project import currently available for Cloud instances.  As mentioned above, you can download both, merge, and upload to Cloud again.  See here: https://confluence.atlassian.com/jirakb/how-to-merge-two-different-jira-cloud-applications-together-779160767.html