Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I import/export a workflow to/from a team-managed project?

I wish to create multiple team-managed projects all with the same workflow.  How do I copy a workflow from one project to another? Ideally this would be via the GUI but if I need to use an API then that's OK.

Googling suggests this isn't possible and I need site admin status and company-managed projects to achieve this.  However, this strikes me as pretty basic functionality so I'm hoping that this is not correct. Can anyone confirm?

 

1 answer

0 votes

Team-managed projects do not really have workflows as distinct objects, they have a set of rules defined by the team that owns it.  

There's no export/import or sharing of these rules because the project belongs to a single team and the whole point of a team managed project is that it dedicated for that team.  If you want to enforce the same process across several teams, use a company-managed project.

Well my team will have multiple similar projects and we'd like to apply those rules to each project in the same way.  If we have to do this manually each time then it is painful and prone to slight deviations. We have got company-managed projects but as our company is large it is cumbersome to try to manage a set of workflows to keep all teams happy. It also means that for me to set up a new company-managed project requires raising a ticket with our IT dept, thereby slowing the process. 

Thank you for the confirmation that there is no way to achieve this for a team-managed project.  I disagree with the design thinking behind it, but appreciate you taking the time to respond. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

168 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you