Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I get linked issue's custom field value?

When an Issue A is linked to Issue B with Issue link type-XYZ, I would like to:

  • Fill some custom field values of Issue A into Issue B
  • Fill some custom field values of Issue B into Issue A

Is this possible?/

Use Case:

If I have two projects, one for recruitment and another for onboarding, I want to take in employee data from the recruitment project and enter it in the onboarding project when the employee joins. I would link the recruitment issue and then jira automation can take in the employee data into onboarding.

How can I do this?

2 answers

0 votes

While I'm not sure that your solution is the best for the use case, there are several apps that sync issues by copying file values between them.

See: https://marketplace.atlassian.com/search?product=jira&query=sync

As an alternative, I'd consider using Insight and model employees as Insight objects. For example, you can create an object for an employee and then reference this from any issue via the "asset" custom field. Then you created the information only once, no need to sync and it will be uptodate everywhere.

Hi @Mahima Srivastav

Why don't you create a manual rule, which upon running it, it will create a ticket on the onboarding project, while copying any value you want from the recruitment project? Is this a solution that may work, or you want to do it in the way you proposed?

Alex

For some type of projects, this solution would work. But in most projects, the user would already have an issue that they are working and would have to search for the issues to link them because the issue would be at an intermediary stage

You can then do this, but it will require to create a global rule, which comes with certain limitations. What kind of plan are you working on?

However, here's what this rule would look like (this rule should be created inside the RECRUITMENT project):

rule_copy.png

 

Change the link type (blocks in my example) to anything you want. Change as well the fields you want to copy, using the "copy from Trigger Issue" option.

On the rule details, don't forget to change the scope to MULTIPLE projects, and then choose the two projects.

rule_multiple.png

 

Finally, keep in mind that global rules have limitations (ready my previous comment). If my answer satisfy your question, please mark it as accepted, in order to help others inside the community.

Alex

We are currently on a Standard license. I guess its not possible for that license.

You have 500 executions per month

Hi @Mahima Srivastav

Kindly consider to accept my answer, to help other people within this community (if this answer suit your needs of course).

Thanx,
Alex

Suggest an answer

Log in or Sign up to
This widget could not be displayed.
TAGS
Community showcase
Published in Marketplace Apps & Integrations

The origin of Dashboard Hub: Atlasboard

First of all, I'm going to introduce myself. My name is Gorka, I work as product manager in Appfire Although this is my first public article in the community, I've been around since 2013. I starte...

204 views 2 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you