How can I get linked issue's custom field value?

[Mahima Srivastav]

When an Issue A is linked to Issue B with Issue link type-XYZ, I would like to:

• Fill some custom field values of Issue A into Issue B
• Fill some custom field values of Issue B into Issue A

Is this possible?/

Use Case:

If I have two projects, one for recruitment and another for onboarding, I want to take in employee data from the recruitment project and enter it in the onboarding project when the employee joins. I would link the recruitment issue and then jira automation can take in the employee data into onboarding.

How can I do this?

[Aron Gombas _Midori_]

While I'm not sure that your solution is the best for the use case, there are several apps that sync issues by copying file values between them.

See: https://marketplace.atlassian.com/search?product=jira&query=sync

As an alternative, I'd consider using Insight and model employees as Insight objects. For example, you can create an object for an employee and then reference this from any issue via the "asset" custom field. Then you created the information only once, no need to sync and it will be uptodate everywhere.

[Alex Koxaras _Relational_]

Hi @Mahima Srivastav

Why don't you create a manual rule, which upon running it, it will create a ticket on the onboarding project, while copying any value you want from the recruitment project? Is this a solution that may work, or you want to do it in the way you proposed?

Alex

[Mahima Srivastav]

For some type of projects, this solution would work. But in most projects, the user would already have an issue that they are working and would have to search for the issues to link them because the issue would be at an intermediary stage

[Alex Koxaras _Relational_]

You can then do this, but it will require to create a global rule, which comes with certain limitations. What kind of plan are you working on?

[Alex Koxaras _Relational_]

https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

[Alex Koxaras _Relational_]

However, here's what this rule would look like (this rule should be created inside the RECRUITMENT project):

Change the link type (blocks in my example) to anything you want. Change as well the fields you want to copy, using the "copy from Trigger Issue" option.

On the rule details, don't forget to change the scope to MULTIPLE projects, and then choose the two projects.

Finally, keep in mind that global rules have limitations (ready my previous comment). If my answer satisfy your question, please mark it as accepted, in order to help others inside the community.

Alex

[Mahima Srivastav]

We are currently on a Standard license. I guess its not possible for that license.

[Alex Koxaras _Relational_]

You have 500 executions per month

[Alex Koxaras _Relational_]

Hi @Mahima Srivastav

Kindly consider to accept my answer, to help other people within this community (if this answer suit your needs of course).

Thanx,
Alex