Folks, I have the following issue:
We have 700 clients ta open demands for us. I am expecting that every demand that they request us become a issue, with different issue types that I will create.
But I would like to vinculate a issue with a client - the only option that I saw it was creating a list in a custom field, but I have a limit of 30.
The effect that I want is: I can see reports of issues raised per clients per week.
Does anyone had the same difficulty and created a solution?
Hello @Pedro Piovan
Welcome to the Atlassian Community!
I believe the best way to distinguish the issues from different clients would be by using the Component field:
Using components, you will be able to also define a default assignee and lead for each client you have. Additionally, you can use JQL to display the issues raised by a specific client (Component) per week.
Giving you a practical example, let's suppose you have three clients (Component A, B, and C). To display the issues raised with one of the clients, you can use the query below in the issue navigator, adding their related component:
Component = "Component A" and created >= -7d
Let us know if you have any questions.
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