My company wants to move to a different domain. Hence as a Jira Admin, I want to move all the Users, including myself to a different email id.
Example: current email associated with Jira User is User@first-biz.com and I want to move it to User@second-biz.com.
Is this possible? What steps do I need to take to get this done?
We see there is a big number of customers that are still facing many questions regarding bulk changing of Atlassian accounts, so we would like to provide a few concepts and options to properly achieve this goal:
In order to bulk change the email of the Atlassian accounts/users in your Atlassian site, you must first verify your domain to confirm you are the domain owner and the manager of all the accounts under that specific email domain. Once that's done, all the Atlassian accounts using that specific email domain are considered Managed accounts, so you can use the following APIs to bulk update those accounts:
The types of changes you can make with those APIs include:
For other bulk user management changes, we recommend using the User provisioning (SCIM) API to sync users and groups from an external system. The documentation for the SCIM API is also now available.
P.S: There are a few considerations that should be taken into account when updating a user's email address. You can check those in the documentation below:
We hope this information helps.
Hi @Mayuri Sathe ,
you can do this through the Atlassian Access SCIM API : https://developer.atlassian.com/cloud/admin/user-provisioning/rest/api-group-users/#api-scim-directory-directoryid-users-userid-get
If you don't use Atlassian Access to handle your accounts, you will have to manually update every user from admin.atlassian.com interface.
Let me know if this helps,
Hi @Mayuri Sathe ,
I can help you with this! This can be done with the help of Jira command line interface app by running the below CLI action command.
--action runFromCsv --file new_email.csv --common "--action updateUser"
Update your new email-IDs in the CSV file and run the CLI action, it will update the emails in bulk.
The CSV file should contain the details like userId and userEmail as the column names as shown below:
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