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How can I change the STATUS in Jira Cloud from the ticket list without going into it?

How can I change the STATUS in Jira Cloud from the ticket list without going into it?
Thanks

4 answers

0 votes
Alexis Robert Community Leader Mar 26, 2021

Hi @Retail Italia Amministratore , 

 

there is a feature called "Bulk change" that you can use to do exactly this : from the list of tickets, select all the tickets and apply a change (like a status change).

You can have a look at the documentation here : https://support.atlassian.com/jira-core-cloud/docs/edit-multiple-issues-at-the-same-time/

 

Let me know if this helps, 

 

--Alexis

0 votes
John Funk Community Leader Mar 26, 2021

You can also use automation for Dara to change the value depending on what you were looking to do. Can you share more information as to exactly the scenario?

If the issue is displayed on an agile board, you can change its status by dragging it to a different column.

From the Search Results list I cannot think of a way to change the status of just one issue without opening that issue.

0 votes
Daniel Ebers Community Leader Apr 05, 2021

Assuming the requirement covers something that needs to be done in an automated fashion it might be worth the time to develop an external tool/script accessing REST API:

There is a endpoint available transitioning issues:
https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-workflow-transition-properties/

An example is to be found in Community (older but still valid).

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