Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

How can I automate the assign field from the reporter field for a BUG

Edited
Glenn_Riley1
Glenn_Riley1 Oct 11, 2023

How can I automate the assign field from the reporter field for a BUG

What is the correct sequence for the automation?

 

Answer
Watch
Like Be the first to like this
447 views

2 answers

Reply
0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 11, 2023

Hi @Glenn_Riley1 , based on the limited information here, I cannot advise you on the automation. What do you mean by "from the reporter field"? Are you wanting to simply set the assignee to be the same as the reporter or something else? Please fully explain your use case.

View More Comments
Glenn_Riley1
Glenn_Riley1 Oct 11, 2023

I want to the assignee to be the same person as the reporter

Like
Keith Jones
Keith Jones
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Oct 11, 2023

How is the Bug issue type created? Is it part of a process or workflow? Created manually? Will this be used for every Bug issue type in the project, consistently?

Like
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 11, 2023

Try this...

Trigger - issue created

condition - field condition > Type = Bug

action - edit issue > assignee - issue reporter (in drop down)

Like
Glenn_Riley1
Glenn_Riley1 Oct 11, 2023

I have written the rule and published it, but no action is being taken

Like
Keith Jones
Keith Jones
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Oct 11, 2023

Do you have anything in the audit log? (Found in the Automation rule, just under the "Rule details" at the top of the automation steps.

Like
Glenn_Riley1
Glenn_Riley1 Oct 11, 2023

See ScreenshotsAutomation script of Reporter to Assignee and Pair.png

Like
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 11, 2023

could you click on the "Edit issue fields" action and share the screenshot to the right showing the details. Also, as Keith requested please share the Audit log results. Remember, this rule will only work on future issues when an issue is cloned.

Like
Glenn_Riley1
Glenn_Riley1 Oct 11, 2023

Okay,

Created a new bug and the Assignee is populated with the reporter.

 

Thanks

Like • # people like this
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 11, 2023

please consider accepting the answer

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events

See all events