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How can I add different type of flags to an issue? Edited

So, my problem is that I need to have more than just the impediment flag. I already added a new option to the field flagged but it's not working.

Whenever I click on Add flag, it automatically adds the impediment type. I tried to set the flagged default value to my new option but it didn't work either.

Is there a way for me to do this?


4 answers

0 votes
John Funk Community Leader Feb 21, 2019

If you use the Add Flag from right clicking on a card on a board, it will put register it as Impediment. But if you go to the details of the card, you can update the Flagged field with one of the new values. 

I tried this but it didn't work.

I'm able to choose the flagged option only when I'm creating an issue and after that I can't update the field anymore. I created an issue with the flagged option I wanted and removed the flag later. When I tried to add the same flag option again, it automatically added the impediment.

John Funk Community Leader Feb 21, 2019

Sounds like there might be a problem with the screen scheme you are using if it will not allow you to update the Flagged field. I can update with no problem. See if your Edit screen includes the Flagged field or not. 

Like Steve_Batz likes this

I added the flagged field to the screen and configured this screen to Edit issue operation but it's still no working.

When I access Project settings -> Issue layout, the flagged field doesn't appear. I guess that's the problem and has something to do with the field configuration but I don't know how to fix it.

@Laryssa_Carvalho , @John Funk - how did you guys manage to add additional options/value to the field 'flagged' to begin with?

For me, as an admin on JIRA Cloud, its 'LOCKED' inside Settings > Issues > Custom Fields.  Thanks!

Screen Shot 2019-09-13 at 9.55.42 AM.png

John Funk Community Leader Sep 16, 2019

Hi @Anuj B - it was not locked beforehand when I was able to add them.  :-(

Not sure if there was an update on the question from @Anuj B but it seems for cloud users the Flagged feature is locked. Which is fine if other values were baked in.

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