Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I add different type of flags to an issue? Edited

So, my problem is that I need to have more than just the impediment flag. I already added a new option to the field flagged but it's not working.

Whenever I click on Add flag, it automatically adds the impediment type. I tried to set the flagged default value to my new option but it didn't work either.

Is there a way for me to do this?


4 answers

0 votes
John Funk Community Leader Feb 21, 2019

If you use the Add Flag from right clicking on a card on a board, it will put register it as Impediment. But if you go to the details of the card, you can update the Flagged field with one of the new values. 

John Funk Community Leader May 18, 2021

@Laryssa_Carvalho  - Did you ever get this resolved?

I tried this but it didn't work.

I'm able to choose the flagged option only when I'm creating an issue and after that I can't update the field anymore. I created an issue with the flagged option I wanted and removed the flag later. When I tried to add the same flag option again, it automatically added the impediment.

John Funk Community Leader Feb 21, 2019

Sounds like there might be a problem with the screen scheme you are using if it will not allow you to update the Flagged field. I can update with no problem. See if your Edit screen includes the Flagged field or not. 

Like Steve Batz likes this

I added the flagged field to the screen and configured this screen to Edit issue operation but it's still no working.

When I access Project settings -> Issue layout, the flagged field doesn't appear. I guess that's the problem and has something to do with the field configuration but I don't know how to fix it.

@Laryssa_Carvalho , @John Funk - how did you guys manage to add additional options/value to the field 'flagged' to begin with?

For me, as an admin on JIRA Cloud, its 'LOCKED' inside Settings > Issues > Custom Fields.  Thanks!

Screen Shot 2019-09-13 at 9.55.42 AM.png

John Funk Community Leader Sep 16, 2019

Hi @Anuj B - it was not locked beforehand when I was able to add them.  :-(

Not sure if there was an update on the question from @Anuj B but it seems for cloud users the Flagged feature is locked. Which is fine if other values were baked in.

I found this post as jira clouds behavior seems to have changed. On a scrum board you can right click a ticket and add a flag this give you the option to add text to it. However anywhere else viewer a ticket no longer allow you to do anything other than set a flag without the ability to enter resone for the flag ... Any advice as to where this disappeared to or If I need to raise a support request ?>

John Funk Community Leader May 18, 2021

Sounds like support to me. :-)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

239 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you