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How can I add a transition on a draft workflow

I am trying to add a transition from onhold to todo, but every time I edit it, it mentions that I can't perform this operation on a draft workflow.

This looks like a bug to me, but is there a work around for this?

3 answers

1 vote

There is a long-standing bug in the workflow editor that the draft mode cannot add transitions to a step that has not already got at least one.

The work-around is to not to work on a draft -

  • take a copy of the workflow you want to edit
  • add the transition in there (and make any other changes you need
  • save the workflow 
  • edit the workflow scheme(s) that use the workflow, replacing the old one with the new edited copy

I'm shocked this is an ongoing issue that has not been solved for sooo long!

0 votes
John Funk Community Leader Jul 30, 2022

Hi @Sneha Gokarn  - Did you ever get this solved? 

0 votes
Tansu Akdeniz Community Leader Dec 16, 2021

Hi @Sneha Gokarn 

Welcome to the community.

Can you please copy the workflow and retry?

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