How can I add a second email to my account?

Gilberto Guevara
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March 16, 2024

I have two separate emails and several projects under each email.  How can I unify the projects and have both emails recognized by the platform? 

 

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1 vote
John Funk
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March 16, 2024

Hi Gilberto - Welcome to the Atlassian Community!

Each user can only be associated with a single email address. If you want to use two email addresses, you would have to create two licensed users.

1 vote
Trudy Claspill
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March 16, 2024

Hello @Gilberto Guevara 

Welcome to the Atlassian community.

Jira Projects exist in a Jira site specified by a URL like https://companyA.atlassian.net. An Atlassian Cloud login (which is based on an email address) is granted access to a site.

Are you using two different logins/emails to access projects in one Site (under one base URL)?

Or are you using two different logins/emails to access two different sites?

It is not possible to merge two Atlassian Cloud login/emails into one..

You could work with the administrators for that site(s) you access to get all your access shifted to just one login, and stop using the second login.

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