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How can I Strikethrough a task after I marked it "Done" in backlog or board.

I saw many posts about this problem, talking about the "resolution" field? Where is this field exactly? I couldn't find it in my Jira.


Back to the questions, how do I Strikethrough a "Done" tasks in the backlog. Do you have to have Admin access to set it?

1 answer

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Answer accepted
John Funk Community Leader Apr 10, 2020

Hi @Pengfei_Ji  - Welcome to the Atlassian Community!

The Resolution field is a system field. When an issue has a value in that field, it will do the Strikethrough. 

So you need to add a post function on the transition to Done that sets the value of the Resolution field. 

1. Edit the Workflow

2. Select the transition to Done

3. Select Post Functions

4. Select Add post function

5. Select Update Issue Field and click on Add

6. Change Issue field to Resolution

7. Choose a Field value

8. Click Add

9 . Publish the Workflow

Where can I edit the workflow?

John Funk Community Leader Apr 10, 2020

Go to Settings > Issues > Workflows

It seems that I don't have any active workflow, should I click add workflow?


John Funk Community Leader Apr 10, 2020

You have to have an active workflow or you won't be able to get things moved to Done.

First go to Project > Settings > Summary to see which Workflow is currently being used by your project. 

Then follow the steps above to modify that workflow. 

unfortunately, I couldn't find where Summary at.

I did find there are a few workflows under "inactive", one of them called the default classic workflow, how can I move it to active?


Thanks for your help!

I don't see the "workflow" button under Project settings when I trying to associate a workflow to my project. Is this a bug??? OMG, this is so hard...

John Funk Community Leader Apr 13, 2020

Is this a Next-gen project?

yes this is a next gen

John Funk Community Leader Apr 13, 2020

Ah, that's the problem then. You can't modify the Workflow for those types of projects. 

too bad... damn I really like the strikethrough feature, but guess I can't use it for this project then... :(

Thanks a lot for your help John

John Funk Community Leader Apr 13, 2020

Well, if you move it to the Done column (assuming it is the last column on your board) it should do a strikethrough for it when it displays it in the Backlog view. 

This is my question at the beginning.

Unfortunately, it's not showing strikethrough after I moved it to "Done" in the backlog. Not sure why.

John Funk Community Leader Apr 13, 2020

It might be because you are on the free plan - lots of extra rules there. 


I'm having the same issue. Except, I can edit the Workflow, but the option to select Post Functions isn't available. I've seen a few projects in the Gantt chart with the strike-through, but have been unable to replicate it. Currently, when a Task is indicated as DONE it is removed from the Gantt chart. 

I wanted to add that I do have Admin privileges. 

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