Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How Get Transition ID in conditions?


Should work "Fast-track transition an issue" if conditions
1) not role Developers
2) The transition occurs only from a transaction (Waiting For Customer Reply)

my code:

import com.atlassian.jira.component.ComponentAccessor


def workflow = ComponentAccessor.getWorkflowManager().getWorkflow(issue)

def wfd = workflow.getDescriptor()

def actionName = wfd.getAction(transientVars["actionId"]).getName()

// id transit/ (751)

if (actionName == "Waiting For Customer Reply"){

     return true

but for some reason it doesn't work
фцыва (1).png 

1 answer



You do not have access to transitionVar variable in a Listener, this variable is only available in postfunction.


Your listener is triggered on "Comment Issue" but you check what the action performed is, that is related to transition (An issue going from a status to another).


You can create a custom event, set this event instead Generic Event in the postfunction of the transition "Customer Expectation" then catch this custom event in your listener instead of Issue Commented



@Florian Bonniec  Hi, please can you pin a screenshot ? 

What are you trying to do ?


Does this feature from Scriptrunner solve your issue ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,859 views 37 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you