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Hmmm... looks like we stumbled a bit, please try again or contact Atlassian support...

I'm using jira cloud for sheets to get jira datas. So, yesterday all my spreadsheets broke. They are presenting the following message: "Hmmm... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists."

Anyone also had the same problem? Could this be an authentication problem?

10 answers

2 accepted

0 votes
Answer accepted

Still occurring for me as of today.

Hi Joshua,

I fixed it, updating Jira Cloud for Google Spreadsheets access.

Captura de pantalla 2020-05-18 a las 18.41.13.png

Best regards.

0 votes
Answer accepted

Today, started working again... 

Yep, I've been contacted by Atlassian: they told me it was a release with issues that have been rolled back.

Great! Thanks

I'm getting the same since yesterday... if I insist sometimes it works, but for most of the attempts I get that annoying message.

+ I have the same thing

Getting this error for last 2 days.  The Add-in also just spins.

Hi all,

I'm getting the same error since yesterdad May 14 2020.

How could I fix it?

Best regards.

In my case it was not a permissions issue.  Creating a new blank spreadsheet and running my JiraCloud query from there works though.

Additional details here: https://community.atlassian.com/t5/Jira-questions/Re-Re-Unable-to-use-JIRA-add-on-in-Google-sheets/qaq-p/1833687/comment-id/505041#M505041

Getting the same error for the past 2 days 

 

Anybody else facing this issue?

Yes, I'm seeing this too.

Like Dev1 likes this

For me, only with =Jira() function. If I query using Basic functionality on a new sheet, it works.

In some spreadsheets I had to make a copy and updated the Filters. It looks like something corrupts the spreadsheet itself.

I am facing the same problem today, however only for some Filters, not all.

I'm getting the same since yesterday... if I insist sometimes it works, but for most of the attempts I get that annoying message.

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