You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi Team,
I am trying to create an automation which would send email notifications on a start date of a task, as a reminder.
I know I have to use Schedule to run a JQL query. However, I am unable to use the start date in this query.. I can choose the 'Custom start date' field, but it's not the one that is used in the roadmaps and gantt charts..
Am I missing something or the only way is to copy the date to the 'custom' field and then base the automation on that one?
Thanks
Welcome to the community.
You can schedule a rule to run everyday and JQL controls the current day. Ex;
Which day field do you mean?
Adding on to @Tansu Akdeniz 's questions...
When you say you are unable to use the start date in the query, can you please show us the query you created, and tell us how you concluded that you can't use the start date in it?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for your quick answer.
I have tested the search "Start date[Date]" >= startOfDay() and "Start date[Date]" <= endOfDay() and Jira says that this field is not searchable.
Is that the settings of our company's Jira that don't allow this field to be searched or is that a general thing?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Can you please go to Issues -> Customfields -> Search your Start Date field -> Click Edit button and check the search template? Change the template if it is available.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.