Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Hi, I am unable to install ZAPI on my Jira cloud version. Edited

When I am trying to install ZAPI in my Jira cloud version an error is occurred. So that, I am stuck with the API integration part.

My requirement:

I need to update the status of test cases in a test cycle through API. In my Jira cloud version, due to the absence of ZAPI plugin an error is happening. I can perform the actions on issues through API calling ("jira/rest/api/3/issue/"). But not able to perform any action on test cycle part. Like, I am not able to create execution id via ("jira/rest/zapi/latest/execution") and also execute the execution. Anyone please help me to sort out this issue.

Also could someone share the steps and code that would allow me to update the test cycle for a given release.


1 answer

0 votes

Start at and note the line in the first page that says you no longer need ZAPI to work with the Zephyr REST API


I have visited the site you have shared and followed the steps as per that. Bu when I am trying to call , I am getting an error message as 

Unauthorised: It appears your session has expired. Please reload the page."

The token you've used for authorisation has expired, you'll need to log in and get a new one.


I have generated new JWT token and I just tried to fetch general information from zapi api, but getting error Expecting claim 'qsh' to have value '6a7318e89ae7764f433c980cbb57fd240b1884e06679e973d8518b24ac029089' but instead it has the value '9a826e393c52fc74522e694b7bdee21d88f49a4ffd3edf622b4a6f4ab8de592e'. 

Below are the procedures I followed,

1. Generated JWT token

2. Tried to fetch general information using get method and url "" and provided zapiAccesskey and JWT token in header field and send request.

3. I am getting the above error after sending the request.

Could anyone please help me to sort out this issue. 

What are you doing differently to what the docs say about getting the jwt token?  (I ask because the mismatch you are reporting suggests you're looking at different systems or accounts)


I can able to fetch the test cycle details through api calling (GET method is working fine). For eg : Now I am facing issue with POST and PUT method. My intention is use to update the test case status through API Calling.  Please have a look at the steps i have followed.

1. Generated the JWT token for
2. Choose PUT method and provide the url
3. In the header field choose conten-type as application/json , authorisation as JWT token and Access key.
4. In body provided ,
5.After sending request having the error code 500 as
"errorType": "ERROR",
"clientMessage": "We encountered some problems during processing this request. Please try again!",
"errorCode": 104

Thank you.


Could you please share the selenium java code or related documents for updating the test case status in Jira based upon the test case status in Selenium framework.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

132 views 3 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you