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Help with custom automation


Could someone please help me to set a custom automation? What I'm trying to accomplish is:

When an issue A changes to status X, add a comment on linked issue B (all liked issues). The comment should be added to issue B and need to mention the assignee of issue B.


The comment can be:

"{Assignee of B}, the issue {issue A} was done."


I created a new automation using one of the automation templates, that does almost what I need, except the mention part.


The comment works, and the assignee name appears. But the mention does not work. 






1 answer

1 vote
John Funk Community Leader Dec 07, 2020

Hi Gui,

Try using this for the mention:


@John Funk Perfect! It worked!

Atlassian should make this easier, right? How would I know this exact expression?

Why not make an easier UI to choose the user... can't undertand some of their product decisions.

Thanks, John.

Like John Funk likes this
John Funk Community Leader Dec 07, 2020

Can't speak for them - just sometimes I stumble on it from other posts. That's one of the things that makes Community so valuable to me.  :-)

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