Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Having trouble populating a date time picker custom field in Jira automation.



I am trying to auto populate a comment when a ticket is created in Jira. So we have written a automation rule and we want to show a Date time picker custom field along with the comment body. But when we are testing that date time picker field is not auto populating. 

The automation is something like this.

-Issue created

-Re-fetch issue Data

-Edit issue (Date time picker field : {{now.plusDays(7)}}

-Add comment: (Body and the date time picker field)

Note: It is the same date time picker field from the above



1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 04, 2023

Hello @Hitesh 

Is your rule getting triggered?

Can you show us a screen image of the rule itself and the details of the Edit action?

Can you show us the Audit Log for the rule execution?

Can you show us an example of an issue that has that custom Date/Time field?

@Trudy Claspill 

Thanks for the help.. it got resolved.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events