Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Having issue when try to access Board or Backlog

Ryan Đào
Ryan Đào July 4, 2021

When trying to access our Board or Backlog, Reports, etc. I have following issue:

Screenshot_1.png

I have changed any settings recently. Please let me know if you need any information.

Looking forward to your kindly help!

Ryan

 

Answer
Watch
Like Be the first to like this
268 views

1 answer

0 votes
Niranjan
Niranjan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
July 4, 2021

Hi @Ryan Đào  - I beleive that the issue may be due to intermittent performance spikes of Atlassian Cloud infrastructure. I see a similar bug in confluence cloud - https://jira.atlassian.com/browse/CONFCLOUD-61334?

You may need to reach out to Atlassian Support if issue persists. 

View More Comments
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
July 5, 2021

If it persists please try another browser in order to rule out a browser issue.

Like • Niranjan likes this
Ryan Đào
Ryan Đào July 5, 2021

Thanks @Niranjan and @Jack Brickey this happened with all of browser (Edge, Chrome, FireFox). I will contact Atlassian Support. Thank you very much for your suggestions.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events