Git hub repository not syncing on jira

Hello All,

I am seeing something weird issue in my jira platform that Dvcs accounts along with repository just shows as syncing and it fails periodically. If i restart my jira it works fine for 2 days and again sync starts appears for repositories. It continues untill i restart the Jira.I am not using plugin  as my Jira version is 7.2.7 which comes with build in plugin. 

Let me know if any one has come across similar issues and can help me to resolve .




1 answer

0 votes

I would be interested to see if you can take a closer look at the $JIRAHOME/log/atlassian-jira.log file when this sync first fails to see if we can better understand what might be causing this. 

Since you know you can restart Jira to fix this, it makes it feel like there might either be a bug in Jira or a problem with trying to make the request at that time.   It is possible this was something already fixed since this version in Jira, but it would be easier to determine this if there was an explicit stracktrace in the Jira logs that is thrown when the sync first fails.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

629 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you