I have created story and Sub-task in CSV file and i tried to upload to Jira cloud but getting the "Fatal error during import: Parent Issue cannot be null". But I have entered the value in issue id and parent field.
Same file i used for Jira server and it worked. Can you please help me to figure out what i am doing wrong here. My CSV file looks like below
Summary | Issue id | Parent id | Issue Type |
main story | 1 | Story | |
Sub task 1 | 2 | 1 | Sub-task |
Sub task 2 | 3 | 1 | Sub-task |
Hello Madhura,
You are running into this BUG currently affecting Jira Cloud:
Regards,
Earl
Thanks for the response!
I was getting wrong error message. Even after getting the error i continued with the import, then i came to know that actual error was with assignee field( assignee was not in the system).
Anyways thanks!. I resolved it by giving valid assignee
Regards,
Madhura
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