Future Sprints are empty after upgrade from Greenhopper v6.2.3 to Jira Agile v6.3.9.1

All furture (not started) sprints on Agile plan (mode) screen are coming up empty after upgrade (and Sprint Marker Migration). Backlog is showing issues. After the deletion of cache and re-indexing, active sprints (started, in flight) seeem to be showing up. Kanban boards are fine. Any ideas?

5 answers

1 accepted

This widget could not be displayed.

Something in the Sprint Marker Migration went horribly wrong.  In the end Atlassain Support was unable to do much for us.

This widget could not be displayed.

I refined this question (statement) as the day has gone on. Clearing out the cache and reindexing did bring the Active Sprints back to life. As documented here:


So we are down to those sprints that were already planned prior to the upgrade and the Sprint Marker Migration running against the Srum boards.

This widget could not be displayed.

I have opened a support ticket, but may give up as we need to move on.

I'd like to re-establish (re-associate) those future sprints, but it may quicker if we just do it by ahnd.

This widget could not be displayed.

Been over a week and not getting a lot of feedback on this from Atlassain.

Not sure why we are paying for support.

This widget could not be displayed.

Three months later the best advise I can give is watch out for Sprint Marker Migration.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,069 views 5 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you