It would be great but unfortunately there are no free test management add-ons (the ones I know and used). However you can take a look at TM4J. It is a popular add-on for bringing test management capabilities in Jira. Take a look at the pricing to get an idea. You can evaluate it for free though.
@James Gosney- yes, it's completely free of charge - no hidden costs. There's however a more advanced, paid version if you ever want to upgrade - https://marketplace.atlassian.com/apps/1223344/qality-plus-test-management-for-jira?hosting=cloud&tab=overview
Hello @James Gosney - are you by any chance using next-gen projects? In next-gen projects the issue type must be added manually as explained here - https://soldevelo.atlassian.net/wiki/spaces/QS/pages/1729560586/Quick+start
If you are still having issues after following the instructions, I encourage you to contact our customer support at https://soldevelo.atlassian.net/servicedesk/customer/portal/6 with details and screenshots and they will gladly help.
When working in customer support, it’s crucial to calculate, analyze and monitor specific numbers, called KPIs (Key Performance Indicators). They go hand-in-hand with customer satisfaction, problem d...
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