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Finding What is Slowing the Server Down

Edited

Every day recently Jira gets really slow for about a hour.  My guess is someone has scheduled a query or other automation that is running and slowing everything down until it completes.  I have found the list of all the automation and there is no one thing that is running that long.

Any thoughts?

2 answers

0 votes
John Funk Community Leader Jan 11, 2022

Hi @IT Administration 

If you suspect it is Automation you can look at the Audit log for all rules during that time and see what is running. Go to your list of rules and click on Audit Log at the top. 

0 votes
Dirk Ronsmans Community Leader Jan 11, 2022

Hey @IT Administration ,

There is a general log file (https://confluence.atlassian.com/jirakb/useful-log-files-in-jira-1027120387.html) which will tell you what is going on.

As a first step you can view that log/those logs what is going on at the time of the slowdown.

If you however don't notice anything specific you might also want to look at the server itself and look at eventviewer /resource monitor (if windows) or maybe top (if linux) to see if any non Jira related process is running.

Could you be backup/snapshot happening that is scheduled at a bad time or something completely unrelated.

performance hits are always the hardest to troubleshoot..

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