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Filters for 3 Metrics for lingering issues

I am looking for a way to filter for the following 3 issue conditions to help find lingering issues:

  1. Length of time issue took from In Progress to Resolved (days or sprints, etc.)
  2. # of issues In Progress carried over to next sprint
  3. # of times an issue went from Resolved back to In Progress

I only have out of the box features in JIRA. Thanks in advance!

1 answer

Hi @Tim Dowd 

1). I do not believe you can do this one with out-of-the-box will need an add-on to enhance filtering/reporting, or to repeatedly use the control chart and change the settings to measure the time.

2). For this one, try the following when the active sprint is running:

project = project_name
AND statusCategory IN ("To Do", "In Progress")
AND Sprint IN closedSprints()
AND Sprint IN openSprints()

Once the sprint is ended, you could instead export data to a spreadsheet to parse the multiple exported sprint id columns.

3). This one will also need some form of add-on, or access to the logging to count the status transitions.

Best regards,

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