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Failed update of Universal Plugin Manager Plugin 4.1.6

When I tried to update the Universal Plugin Manager Plugin 4.1.4 to 4.1.6 I got this error:

An error was encountered while updating the UPM. See the logs for more details.

Questions, if you please:

  • Where is the log?
  • Anyone have a solution?

Using Jira Software (server) 8.12.1 on Ubuntu


1 answer

I got the same error, and the post here reminded me to review the Base URL setting.

My base URL setting was NOT matching the real URL I am using to access the site. So I have to go back and fix that.

What I meant is:  Administration->System->General Configuration->Base URL

After fixing this to match what my real URL is, then the UPM seemed to upgrade successfully.

I hope that it would help you too.

Thanks for the answer. Our base URL is set correctly. Any other thoughts?

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