Facing the error "Portfolio for Jira must be licensed for the team field to be available"

abhiram pothuganti September 24, 2019

I have created a Story in a Project. The beginning status is "To-Do" and moving to In Progress. I am facing the below error 

"Field Team is required.  It seems that you have tried to perform an illegal workflow operation.

If you think this message is wrong, please contact your Jira administrators."

On the edit screen I could see that below error is displayed in Red

"Portfolio for Jira must be licensed for the team field to be available"

Please help.

 

1 answer

1 vote
Deniz Oğuz
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September 24, 2019

Please navigate to "Administration->Manage Apps->Manage Apps" and check licensing status of "Portfolio for Jira". Teams field belongs to Portfolio and it should be licensed. You can try a time bomb license or any trial license and check whether the error will disappear. If you don't want Portfolio, you should remove this add-on. You may have a workflow post function or a validator that may be trying to use this field. You should also remove them.

Michal Zawalski December 21, 2023

Thanks. Sufficient solution for my use case :)

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